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On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions. 

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Provider Relations Intake Form

Effective July 17th, 2023, Meridian Network Team will introduce a new intake communication form that will allow a streamlined approach to assisting our providers. The new communication tool will allow providers to make an inquiry via our website for an array of issues.

Who? All providers except providers part of:

  • Hospital
  • PHO/PO
  • Value-Based

Why? 

  • Provide faster turnaround times for responses
  • Capture all needed information to properly assist and accurately resolve issues
Submit Provider Relations Inquiry Form (via Smartsheet)

For more information and Frequently Asked Questions, see our Provider Relations Inquiry support document (PDF).